2026 Plan Options for FEHB
We encourage you to learn more about our plan options by taking a look at our Plan Benefit Overview for 2026. For more information on finding the right benefit package for yourself, please contact our FEHB team directly at 916.563.2250 or email.
The Disputed Claims Process information is also available in Section 8 of the FEHB plan brochures that are posted in the Plan Document section on this page for reference.
Western Health Advantage’s FEHBP Disputed Claims Process is also known as the Appeals and Grievances Process. To report a concern regarding Western Health Advantage, our network providers, or if you are unhappy with the care or service you received, please contact Member Services. If you do not agree with the outcome of a pre-service request or post-service claim, you have the right to ask for a review. This is called the Disputed Claims (Appeals) Process. We will try to resolve any problem you might have over the phone; however, the Member Services Department can also assist you with submitting a written Appeal.
Virta Health is a telehealth program that reverses type 2 diabetes by helping participants lower blood sugar and A1C, reduce or eliminate diabetes medications, and lose weight. We have hundreds of members in the program and already seeing great results. The coaching, services, and supplies, which is a value estimated at $3,000, are included at no added cost when you choose a WHA health plan.
Livongo® for Hypertension provides advanced tools to help manage high blood pressure, such as a connected blood pressure monitor sent directly to you, real-time advice on your readings, and one-on-one coaching and support. Those who have been diagnosed with hypertension (high blood pressure) may enroll in this program at no added cost with a WHA health plan.
Nutritional counseling is now offered by WHA, one of the first health plans in our area to offer support for weight management issues. Whether dealing with issues of obesity, eating disorders, or needed weight gain, you simply talk to your doctor to get a referral to a nutritionist for visits. You'll have the same costs that you would have for a primary care office visit.
Kaia Health for back, neck, and knee pain is an innovative digital pain management app and coaching program. This is ideal for those who can't always get to an in-person therapy or travel to appointments, which often get in the way of getting the care you need. Kaia's computer vision technology features real-time automated exercise feedback, function assessment, and gamified warm-ups for virtual therapy that is accessible anytime or anywhere.
MyWHA Wellness programs offer ways to keep fit, eat healthy and save money too. Starting with health club discounts, instructor-led classes like WHA's own CommunityFIT sessions, which are still virtual but hopefully, look for in-person classes coming soon. And finally, ChooseHealthy™, where you get discounts from 10 to 50% off health-related national brand products like Fitbit or SKECHERS, all designed to encourage and support you in your wellness journey.
Prospective members considering coverage from WHA can contact the FEHB team by phone 916.563.2250 or reach out by email.
Current members needing help with their plan benefits can contact WHA Member Services by phone 916.563.2250, email or secure message center.
