Digital Resources
Western Health Advantage Digital Resources
No need to ever get caught without your ID card! Quickly access WHA information digitally, order/print new cards and more with this app. Keep vital information with you and access your Western Health Advantage plan info from your smartphone.
- Access your digital WHA Member ID card(s)
- One-touch call to your primary care physician (PCP)
- Get directions to your PCP's office
- Look up details about your plan, such as your office copayment
- It’s a handy reference, too, for contacting
- WHA Member Services Department
- Our 24-hour Nurse Advice phone line
- Behavioral and mental health services
Click to download:
Lownload the Assist America Mobile App for a one-touch connection to their 24/7 operations center. Other special features include:
- Access to your digital Assist America membership card
- Pre-trip information, such as country-specific visa requirements,
- immunization regulations, security advisories, and more
- Global Embassy Locator
- U.S. Pharmacy Locator
- Information available to WHA members
- Travel Alerts
Click to download:
Your Western Health Advantage ID is: 01-aa-wha-02083
Take care of your home delivery prescriptions at any hour, from anywhere, using the new Optum Rx App. This application makes it easier than ever to refill and renew existing home delivery pharmacy prescriptions, sign up new prescriptions for home delivery, compare medication prices and more.
- Refill home delivery prescriptions
- Renew prescriptions for home delivery
- Transfer a prescription to home delivery
- Compare medication prices and find lower-cost options
- Review order status for home delivery of medication
- Setup a medication reminder
- Locate a pharmacy
- View claims history
Click to download:
There are times when you can’t get to your doctor. WHA members have access to virtual urgent care for non-emergency situations, such as minor injuries or illnesses, such as sprains, strains, rashes, burns or cuts; and minor illnesses, such as cold/flu symptoms or upset stomach, pink eye, or sinus infection as a few examples. Using your smartphone, members can talk with a doctor to get a diagnosis and treatment.
For details on using the Teladoc* service, visit mywha.org/Teladoc
Click to download the app:
*Note: When receiving urgent care telehealth services through Teladoc, all services shall be provided consistent with existing appointment standards and access requirements. If your plan has out-of-area benefits, members can access services either via telehealth or on an in-person basis. Certain conditions apply. Review your plan documents available at mywha.org/myplan for details on cost-sharing and balance billing protections.
Members with acute or chronic neck, shoulder, back, hip, wrist, or knee pain can benefit from timely personalized physical therapy that is accessible anytime or anywhere via your smartphone or tablet. Optum brings the Kaia program to WHA members at no additional cost. Go to mywha.org/digitalPT to enroll and download the app.
For members over the age of 18 living with hypertension, WHA teamed up with Livongo by Teladoc to deliver an advanced hypertension management program and app to better manage their high blood pressure and keep track via access to a personal portal, and connect blood pressure monitor send directly to you. Go to mywha.org/manageHBP.
For members with type 2 diabetes wanting to lose weight and lower blood sugar, this innovative nutritional program helps to reverse type 2 diabetes without the risks, costs, or side effects of medications or surgery. Virta helps members lower their blood sugar and hemoglobin A1c, making it possible to reduce (or even eliminate) diabetes medications and lose weight. Visit mywha.org/Virta for more eligibility information and enroll.
Optum offers a full spectrum of managed mental health and substance use disorder services. WHA members can call Optum directly, 24 hours a day, seven days a week. A referral from a primary care physician (PCP) is not required — you can start by searching the online directory to find a provider or simply call Optum directly.
Explore everything Optum has to offer, view your benefits, manage claims, and more! Go to Optum's Home Page.
Calm Health is now available at no extra cost. This app-based tool offers self-care programs, courses and tools designed with you in mind. Work towards wellbeing goals with personalized plans for topics like:
- Getting better sleep to start your days refreshed
- Building skills to help with stress and anxiety
- Developing resiliency to navigate life's uncertainties
- Practicing mindfulness for improved focus, movement and clarity
Start Today - Go to Optum's Live and Work Well webpage at Calm Health Learn More to explore Calm Health and start your journey. (Members use code "WHA") The Calm Health app is available on your smart phone or from your computer.
WHA offers members unlimited on-demand virtual doula support through Maven at no additional cost.* Video chat or message with any of Maven’s maternity coaches anytime, anywhere. Download the Maven Clinic app to start your journey.
- App Store: https://apps.apple.com/us/app/maven-clinic/id942543121
- Google Play: https://play.google.com/store/apps/details?id=com.mavenclinic.android.member&hl=en_US
*Check your plan benefits to see if Maven or Maven+ is offered to you.